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Home > Common Errors > No connection?
No connection?
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Follow the steps below:

  1. Check the Service Status on the Eweka website whether work is being carried out.
  2. Check the status of your news server on the Service Status.
  3. It is possible that the login details have been changed since your last payment. Maybe your server address has changed. Enter your password manually.(NOTE: The password is case-sensitive). Check your account details here.
  4. If there are no problems with the Eweka server, then unfortunately we cannot help you. In this case, please contact your Internet provider.
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