You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Home > Fixing Common Errors > Why Am I Seeing Two Charges from Eweka?
Why Am I Seeing Two Charges from Eweka?
print icon

Why Am I Seeing Two Charges from Eweka?

Seeing more than one Eweka charge can be surprising. Here's what could explain it:

  1. Pre-Authorization by Your Bank: Banks often show an initial authorization before the actual charge processes. It might look like a duplicate but should vanish shortly.

  2. Duplicate Account Creation: Using different emails or payment methods during signup might create separate Eweka accounts, each billed independently.

  3. Recent Plan Change or Manual Renewal: If you upgraded or manually renewed service, you may see two charges close together.

  4. Foreign Transaction Adjustments: International card usage might generate split or rounded charges due to exchange calculations.

  5. Financial Institution Glitches: Technical issues on the bank's side may mistakenly show a charge more than once.

Feedback
0 out of 0 found this helpful

scroll to top icon