Common Reasons for Eweka Subscription Delays

If your Eweka account hasn’t updated after making a payment, check the following factors:

• Session Timeout: If your Web session expired during the transaction, log out and log back in to refresh your account.

• Cache Conflict: Your Web browser may still be showing old account data. Clear your cache or try a different browser.

• Delayed Payment Verification: It may take several minutes for payment authorization to reflect on your account.

• Wrong Account Logged In: Double-check that you're viewing the Eweka account associated with the transaction.

• Third-Party Payment Provider Lag: If you used a payment method like iDEAL or PayPal, processing may take longer than expected.

Wait up to 30 minutes, then reach out to Eweka Support if your subscription status remains unchanged.