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Home > Common Errors > What should I do if I cannot connect?
What should I do if I cannot connect?
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Follow the steps below:

  • Check the status of your news server on the Service Status.
  • It is possible that the login details have been changed since your last payment.  Maybe your server address has changed.  Enter your password manually.  (NOTE: The password is case-sensitive).  Check your account details here.
  • If there are no problems with the Eweka server, please contact your Internet provider.
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