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Showing articles from troubleshooting tag

Cannot create a support ticket

Troubleshooting Eweka Support Ticket Submission Issues If you're unable to create a support ticket on Eweka's platform, the issue may stem from an active pop-up blocker. Pop-up blockers can prevent essential support forms from displaying correctly. To resolve this: Disable Pop-up Blockers Pop-up blockers in web br…

Error 400 (Your per user connection limit reached)

Understanding Error 400: Per-User Connection Limit Reached Encountering Error 400 with the message "Your per-user connection limit reached" means that the number of active connections to Eweka's servers has exceeded the allowed limit. To resolve this issue, follow these steps: 1. Verify Newsreader Connection Settin…

Error 502 (Access denied to your node)

​Resolving Error 502: Access Denied to Your Node If you are experiencing Error 502: Access Denied to Your Node when using Eweka's Usenet service, follow these steps to resolve the issue: * Verify Login Credentials Ensure that your username and password are correctly entered in your newsreader. It is best to ma…

Error 11004 (Unable to connect to news.eweka.nl 119)

Resolving Error 11004: Connection Issues to news.eweka.nl Error 11004 indicates that your newsreader software cannot connect to Eweka's server at news.eweka.nl on port 119. This issue may stem from incorrect server settings, account status, or DNS configuration. Steps to Fix Error 11004 * Verify Server Settings …

What should I do if I cannot connect?

​Troubleshooting Eweka Connection Issues If you're experiencing connection issues with Eweka, follow these steps to resolve the problem:​ 1. Verify Server Status Check the current status of Eweka's news server on their Service Status page. This will inform you of any ongoing issues that might affect connectivity.​…

Error 10060, 10061 (Unable to connect, Connection timed out)

Resolve Usenet Connection Errors 10060 and 10061 ​Experiencing Error 10060 or 10061 indicates that your newsreader is unable to establish a connection with the server, often due to connection timeouts or refusals. To address these issues, consider the following troubleshooting steps:​ * Verify Server Address : Ens…

Error 11001 (Unable to connect to Eweka 119, 563, 443)

Error 11001: Unable to Connect to Eweka Servers on Ports 119, 563, 443 Error 11001 indicates that your newsreader cannot establish a connection to Eweka’s servers. This issue may stem from incorrect settings, security software interference, or network-related problems. Follow the steps below to troubleshoot and reso…

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